Skip to main content
The right agent for every use case.

AI Solutions

Choose the AI solution that fits your business — from Answering Agent to Sales Agent. All solutions are GDPR-compliant and available in 50+ languages.

AppointmentPricing
The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. — The right agent for every use case. —
The right agent for every use case.

AI Solutions

01
Booking Agent

AI appointment booking foryour business.

Your Booking Agent answers the phone, checks your live calendar, offers the right slot and books it on the call — answering the common questions along the way. Around the clock, with no hold times and no reception staff tied to the diary.

Explore solution
02
Support Agent

AI customer service foryour support line.

Your Support Agent answers every customer call, resolves the routine issues from your own knowledge base and escalates the complex ones to your team with full context — around the clock, with no hold times and no caller repeating themselves.

Explore solution
03
Office Agent

AI virtual receptionist foryour office.

Your Office Agent answers every call in your company name, works out what the caller wants, forwards only the calls that matter to the right person and documents the rest as a clean summary — so the office is always staffed without anyone tied to the phone.

Explore solution
04
Answering Agent

AI answering service foryour business.

Your Answering Agent holds a real conversation instead of just recording a beep. It greets callers in your business name, asks the right follow-up questions, captures every detail that matters and sends you a structured summary within seconds — so no call, and no opportunity, is ever lost to a half-finished voicemail.

Explore solution
05
Sales Agent

AI lead qualification foryour sales team.

Your Sales Agent answers every inbound sales call, qualifies the lead with the questions that matter, answers product questions and books a demo straight into your team's calendar — so reps spend their time closing warm, qualified opportunities instead of chasing and screening.

Explore solution
Industries

FAQ

Frequently asked questions about AI solutions

Answers about use cases, privacy and onboarding.

What is an AI phone assistant and how does it work?

An AI phone assistant answers incoming calls, understands the caller via speech recognition, replies in natural language and executes structured actions — booking appointments, routing the caller or creating notes. bhomy combines a telephony trunk (SIP/Telnyx), a speech-to-text layer, a large language model and tool calls into your systems (calendar, CRM, help desk).

Which bhomy solution fits my business?

bhomy offers five specialised agents: Answering Agent (24/7 reception), Booking Agent (appointment scheduling), Support Agent (knowledge-base FAQs), Sales Agent (lead qualification, outbound) and Office Agent (internal routing). During onboarding we identify your top three call reasons and configure the right agent — usually a single one is enough.

What is the difference between Answering, Booking, Support and Sales Agent?

The Answering Agent is the all-round receptionist: it understands intent, performs basic qualification and routes. The Booking Agent specialises in calendar logic (availability, buffers, rescheduling). The Support Agent answers recurring questions from a knowledge base. The Sales Agent qualifies leads by BANT criteria and can run outbound calls.

Is bhomy GDPR-compliant and hosted in the EU?

Yes. Web interfaces, data storage and real-time communication run in Frankfurt am Main. bhomy signs a Data Processing Agreement under Art. 28 GDPR with every customer and never logs call content beyond what the use case requires. The language models are obtained through an inference intermediary; the providers involved, some of them based in the USA, are disclosed in the DPA together with the transfer basis.

How quickly can a bhomy solution go live?

Standard setup for Answering and Booking Agent: 3–5 working days. Complex use cases (Sales with CRM integration, custom knowledge base, multilingual hotline) typically take 1–3 weeks. You first receive a test number for staging before your main line is redirected.

Which languages can a bhomy agent handle?

bhomy supports more than 50 languages, including German (with Austrian and Swiss varieties), English, French, Spanish, Italian, Dutch, Polish, Turkish, Russian and Mandarin. The language is detected within the first seconds of the call and the agent responds consistently in the same language.

How much does a bhomy solution cost per month?

bhomy starts at €89 a month (Starter with annual billing, 700 included minutes); Pro costs €279 with 3,000 minutes. With monthly billing it is €109 or €339. Extra usage comes in packages of 100 minutes for €15. The one-time setup fee (€1,000 on Starter, €2,000 on Pro) is waived for contracts signed by November 2, 2026. All prices are net, plus VAT; details on the pricing page.

Which systems does bhomy integrate natively (CRM, helpdesk, calendar)?

bhomy natively integrates Google Calendar, Microsoft 365 / Outlook, Apple iCloud and Cal.com for appointments; HubSpot, Pipedrive, Salesforce and Zoho for CRM sync; Zendesk, Freshdesk and Intercom for ticket creation; plus webhooks and n8n for custom workflows. Industry tools such as Doctolib, Samedi and Treatwell are also connected.

What happens if the agent cannot answer a request?

When confidence drops below a configurable threshold, bhomy seamlessly hands the call to a human (live transfer) or files a structured callback request with summary, call time and callback number. You define escalation rules per use case — no dead ends, no frustration for the caller.

Are calls recorded and transcribed?

Call transcripts are produced by default and stored in the EU for 30 days. Call audio is neither recorded nor stored — the voice signal is processed only transiently for speech recognition and voice output, and no audio file is created. The assistant identifies itself as an AI assistant at the start of the call; transcripts can be deleted at any time in the dashboard.

Which analytics and reports does bhomy provide?

The dashboard shows call volume per hour/day, average call duration, resolution rate, top 10 reasons, human-handover rate, estimated NPS and use-case-specific KPIs (e.g. booking conversion). Weekly PDF reports are emailed automatically; all data is exportable via CSV or API.
See pricing & plansIndustry-specific FAQ →