AI answering service for
your business.
Your Answering Agent holds a real conversation instead of just recording a beep. It greets callers in your business name, asks the right follow-up questions, captures every detail that matters and sends you a structured summary within seconds — so no call, and no opportunity, is ever lost to a half-finished voicemail.
Personalise the greeting
Define a professional greeting in your business name — the tone, the wording and the first impression are yours to set, so every caller reaches a calm, branded line rather than an anonymous machine.
Configure the follow-up questions
Decide exactly what the agent should capture — name, number, the nature of the enquiry, urgency, a preferred call-back time. The agent asks for anything a caller leaves out, so summaries are always complete.
Choose your notification channels
Route summaries wherever your team already works — email, SMS, Slack, WhatsApp or Microsoft Teams. Each one lands in seconds, so the right person can act without logging into yet another system.
Set the escalation rules
Define what counts as urgent. For a flagged emergency the agent sends an instant push or forwards the caller to your on-call number, while routine messages are simply summarised and queued for later.
Run a test call and go live
Leave a test message and check that capture, summary and notification all work as you expect. Point your number — or just your overflow — at BHOMY, and it starts answering the same day.
Process
How it works.
Personalise the greeting
Define a professional greeting in your business name — the tone, the wording and the first impression are yours to set, so every caller reaches a calm, branded line rather than an anonymous machine.
Configure the follow-up questions
Decide exactly what the agent should capture — name, number, the nature of the enquiry, urgency, a preferred call-back time. The agent asks for anything a caller leaves out, so summaries are always complete.
Choose your notification channels
Route summaries wherever your team already works — email, SMS, Slack, WhatsApp or Microsoft Teams. Each one lands in seconds, so the right person can act without logging into yet another system.
Set the escalation rules
Define what counts as urgent. For a flagged emergency the agent sends an instant push or forwards the caller to your on-call number, while routine messages are simply summarised and queued for later.
Run a test call and go live
Leave a test message and check that capture, summary and notification all work as you expect. Point your number — or just your overflow — at BHOMY, and it starts answering the same day.
Benefits
Everything your team needs.
A real conversation, not a beep
This is not a classic voicemail. The agent talks naturally, asks follow-up questions and actually understands the enquiry, so callers feel heard instead of dumped into a recording they suspect no one will ever hear.
Structured summaries you can act on
After every call you receive the name, number, enquiry, urgency and context, cleanly formatted and immediately actionable — no deciphering a mumbled recording and no chasing the caller back for the detail they left out.
Instant notification for what is urgent
When a call meets your urgency rules you are informed in real time — by push, SMS or a call to your backup number — so genuine emergencies reach a person while everything else waits its turn in the summary.
No call is ever lost
Every call is answered, captured and documented — at night, at the weekend, during a meeting or in the middle of the busiest hour. The opportunities that used to vanish into an unheard voicemail are all recorded.
Answered in the caller's own language
Callers are taken in their own language and the summary is delivered to you in English, so an international enquiry is captured properly instead of breaking down the moment a language barrier appears.
Full history and trends in one dashboard
Every message is stored and searchable in your dashboard — filter by date, urgency or topic, see the patterns in what people actually call about, and export a record whenever the team or a client needs one. No enquiry is ever lost again.
Where it plays out day to day
Industries with a strong fit.
AI call answering pays off wherever the phone must not become the actual day job.
Ouroldvoicemailwasadisaster—halfthemessageswereunintelligible,numbersweremissing,enquirieswereunclear.Noweverycallcomesbackasastructuredsummarywiththename,thenumberandexactlywhattheywanted.Wecallpeoplebackfasterandwestoppedlosingworktomessageswecouldnotunderstand.
Trust
Security without compromise.
EU servers
Messages and call data are processed and stored exclusively on EU servers.
GDPR compliant
Full GDPR compliance with a signed data processing agreement and a clear deletion concept.
EU AI Act aligned
Transparent AI use in line with the requirements of the EU AI Act.
Integrations
FAQ
Frequently Asked Questions.
Continue in the docs
Concrete guides that pair with this topic..
- QuickstartBuild your first AI voice agent in under 10 minutes: create an account, configure the agent, connect a number, and run a test call.
- Creating an AgentStep-by-step guide to creating an AI voice agent: define the persona, audience, instructions, and language capabilities.
- Inbound Call ConfigurationRoute inbound calls to your AI agent: greeting, business hours, voicemail fallback, and graceful error handling.
- Knowledge Base OverviewKnowledge base basics: how BHOMY uses RAG to generate factually correct answers from your documents, FAQs, and websites.
Never miss a message again.
See how the Answering Agent greets, asks, captures and summarises every call in your business name — intelligently and around the clock.