No tenant inquiry
gets left behind.
Your AI phone assistant captures damage reports, answers tenant inquiries, coordinates contractor appointments, and relieves your management team — around the clock.
The Problem
What costs property managers every day
Hundreds of tenants, constant calls, too little staff — a permanent state.
Unreachable management
Tenants call and land on hold. Damage reports pile up, frustration grows — complaints accumulate.
45% of tenant calls go unanswered
Recurring standard questions
Utility bills, bin locations, house rules — always the same questions consuming valuable work time.
60% of calls concern standard inquiries
Frustrated tenants
Weeks without feedback on damage reports. Tenants feel ignored and escalate through lawyers or tenant associations.
35% of complaints due to poor availability
Growing portfolio, same team
More units, same staff. Quality drops, turnover rises, property owners are dissatisfied.
1 manager per 300–500 units
The Solution
What BHOMY does for.
The Solution
What BHOMY does for.
Capture damage reports
Water damage, heating failure, broken elevator — the assistant captures type, location, urgency, and forwards to the responsible manager.
Coordinate appointments
Contractor appointments, unit handovers, owner meetings — appointments are captured and synced with your calendar.
Standard information
Utility costs, house rules, bin schedules, locksmith — stored information is automatically communicated.
Emergency detection
Burst pipe, gas smell, stuck elevator — emergencies are immediately detected and escalated to the on-call service.
Parallel call handling
Heating season, utility bill time — when everyone calls at once, the assistant handles every call immediately.
Multilingual
The assistant communicates in over 35 languages — ideal for diverse tenant structures.
24/7 Availability
Tenants can report damage and ask questions — nights, weekends, and holidays. Emergencies are escalated immediately.
GDPR-compliant & secure
All tenant data processed on German servers. Highest security standards for personal residential data.
Customizable for your portfolio
Properties, responsibilities, contractors, emergency services — everything individually configurable. Scales with your inventory.
Over 35 languages
Barrier-free communication for all tenants, regardless of native language.
Daily Routine
A day with BHOMY in your property management
How your AI assistant works around the clock for you.
Before office hours
A tenant reports a heating failure. The assistant captures address, unit, and problem, then notifies the emergency service.
Office routine
20 calls in one hour — utility questions, key orders, parking inquiries. All handled automatically.
Contractor coordination
A contractor calls to confirm the pipe repair appointment in Building 3. The assistant updates the calendar.
Night
Burst pipe in the basement. The assistant detects the emergency and immediately alerts the on-call service.
WithBHOMYwecanmanage1,200unitswithoutbuildingabiggerteam.Tenantsarehappierbecausetheyalwaysreachsomeone,andourteamcanfocusonthereallyimportanttasks.
FAQ
Frequently Asked Questions.
Continue in the docs
Concrete guides that pair with this topic..
- QuickstartBuild your first AI voice agent in under 10 minutes: create an account, configure the agent, connect a number, and run a test call.
- FAQ ManagementMaintain FAQ entries from the dashboard: question, answer, synonyms, categories, and multi-language variants.
- Inbound Call ConfigurationRoute inbound calls to your AI agent: greeting, business hours, voicemail fallback, and graceful error handling.
- Zapier & MakeConnect BHOMY to Zapier and Make: integrate 6,000+ apps — lead import, CRM sync, email follow-up, and Slack alerts.
Ready to automate your tenant communication?
Experience how BHOMY relieves your property management — around the clock, without additional staff.