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Booking Agent

AI appointment booking for
your business.

Your Booking Agent answers the phone, checks your live calendar, offers the right slot and books it on the call — answering the common questions along the way. Around the clock, with no hold times and no reception staff tied to the diary.

Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent — Booking Agent —

Process

How it works.

01

Set the voice and greeting

Choose a natural voice and define a professional greeting in your business name, so every caller reaches a branded, on-brand line rather than an anonymous booking bot they do not trust.

02

Connect your calendar

Sync Google Calendar, Outlook or iCloud and the agent checks your real availability live on every call — so there is never a slot offered that is already taken or a conflict to untangle afterwards. Several team calendars can run side by side, so the agent books each caller with the right person.

03

Define your appointment types

Set each appointment type and its real length — a 15-minute first consult, a 30-minute review, a 10-minute follow-up — with buffers and rules, so the diary is booked sensibly rather than crammed back-to-back.

04

Add integrations and rules

Connect external calendars and tools via API or Zapier, and set the routing, reminder and confirmation rules that match how your business actually runs day to day.

05

Test a booking and go live

Call the agent, book a test appointment and confirm the calendar entry, confirmation and reminder all fire correctly. Point your number at BHOMY and it books from the same day.

Benefits

Everything your team needs.

Real-time availability, no double bookings

The agent checks your free slots live and only ever offers what is genuinely open, so two callers can never book the same slot and the diary stays clean without anyone reconciling it by hand. A cancellation frees the slot instantly for the next caller.

Seamless calendar integration

Google, Outlook, iCloud and Cal.com — your calendar stays the single source of truth. Appointments are written in and confirmed automatically, exactly where your team already looks for them.

Automatic confirmations and reminders

After every booking the caller and your team get a confirmation by email or SMS, with reminders before the appointment — cutting the no-shows that come from a booking made and then quietly forgotten.

Common questions answered on the call

Opening hours, prices, services, location and parking are answered naturally during the conversation, so a caller who only rang to ask a question often leaves with an appointment already booked. You decide exactly what the agent may quote and what it should hand to a person.

Answered in the caller's own language

The agent detects the caller's language and books with them in it, then keeps your calendar entry and confirmations in English — so an international caller is never turned away by a language gap.

Every call captured and followed up

Conversation details and booking confirmations are logged and sent on automatically, so you have a clean record of who booked what, and the few calls that need a human follow-up are clearly flagged.

Whatwelikemostisthatappointmentsarebookeddirectlyonthephone.Patientsgetasuitableslotimmediatelynoholdtime,nocall-back,noplayingtelephonetag.Ithastakenahugeamountofadminoffthefrontdeskandthediarysimplystaysfull.
P

Practice Owner (anonymised)

Practice management, Dental practice, EU

95%
Calls that end in a booking (pilot)
70%
Less admin work on the diary (avg)
0
Double bookings from the phone
24/7
Booking availability

Trust

Security without compromise.

EU servers

All call and booking data is processed and stored exclusively on EU servers.

GDPR compliant

Full GDPR compliance with a signed data processing agreement.

EU AI Act aligned

Built to meet the transparency requirements of the EU AI Act.

Integrations

Google Calendar
Outlook
iCloud
Cal.com
HubSpot CRM
Zapier

FAQ

Frequently Asked Questions.

Appointment booking, reimagined.

See how the Booking Agent answers, checks the calendar and books the right slot on the call — around the clock, without tying up the front desk.