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For Clubs & Associations

AI phone assistant for
your club.

Your AI phone assistant answers member questions, gives session times and fees, takes event and course registrations and routes enquiries to the right section — so your volunteers get their evenings back.

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The Problem

Where clubs lose members between the committee and the phone

A volunteer committee running the club around day jobs cannot also staff a switchboard — and the caller will not wait.

Run by volunteers, not a switchboard

Committee members volunteer around full-time jobs. Calls go unanswered, and a prospective member who cannot get through never joins — the club never even knows they called.

Most clubs are hard to reach by phone

The same questions every evening

Session times, fees, directions, event dates — volunteers spend their evenings repeating the same routine answers instead of actually running the club.

~70% of calls are routine information

Volunteers stretched to the limit

Phone duty on top of a full-time job, family and coaching burns committee members out — and burnout is one of the fastest ways a club loses the volunteers it depends on.

Volunteer overload is a top reason committees fold

No budget for a paid office

A staffed office is out of reach for most clubs, so the committee does everything by hand. Reachability suffers, and with it membership and event income.

Most clubs have no paid office staff

The Solution

Information, registrations and routing.

Club information answered instantly

Session and training times, fees, locations and what to bring are answered from your stored information at any hour — without a committee member having to pick up the phone.

Event and course registrations taken

Sign-ups for events, courses, camps and tournaments are taken and confirmed on the call, instead of a flood of voicemails after every announcement that someone has to work through.

Membership enquiries and changes captured

Joining interest, address changes and cancellations are captured and routed to the responsible committee member, ready to action rather than half-noted on a scrap of paper.

Routed to the right section

The assistant identifies whether a caller wants football, swimming, tennis or the main office and routes them with the right contact and the right information.

Every line answered after an announcement

When a newsletter goes out or sign-ups open and everyone calls at once, every caller is answered in parallel — no engaged tone, no missed registration.

Answered in the caller's own language

Callers are taken in their own language — useful for clubs with international members and families who would otherwise struggle to get an answer.

A professional office, around the clock

Members and prospects get information and register out of hours, so the club feels professionally run — without anyone giving up their evening to the phone.

Built for member data

Calls, transcripts and member details are processed exclusively on EU servers, GDPR-compliant, with a signed Data Processing Agreement and a retention period you control for member and family data.

Configured to your club

Sections, session times, fees and contacts are all yours to set — it fits a small local club just as well as a large multi-section association.

Affordable for a club budget

A professional answering line for less than the cost of staffing an office — genuinely within reach of a volunteer-run club rather than a corporate budget.

Daily Routine

From the morning course enquiry to the evening camp sign-ups

What really happens to the club phone across a single day.

09:00

A parent asks about the kids' course

A parent calls about the children's swimming course. The assistant gives the times and fees and takes the registration on the spot — no call-back needed.

12:00

A prospective member at lunch

Someone wants to join the football section. The assistant explains how joining works and routes the enquiry to membership with the details captured.

17:00

A member updates their details

A member calls to change their address. The assistant captures the new details and passes them straight to the office — nothing lost on a sticky note.

21:00

Evening rush for the summer camp

Three parents call about the summer camp at once. The assistant gives the information and takes all three registrations in parallel, none sent to voicemail.

AschairIusedtospendmyeveningsonthephoneinsteadofrunningtheclub.Nowtheroutinecallssessiontimes,fees,sign-upsareansweredaroundtheclock,registrationscomeinconfirmed,andmemberstellussomeoneisfinallyalwaysreachable.
C

Club Chair (anonymised)

Committee / volunteer board, Sports club, EU — ~600 members / volunteer committee

65%
Typical calls handled without the committee
25%
More event & membership sign-ups (pilot)
6
Volunteer hours saved / week (avg)
0
Member calls missed after announcements (pilot)

FAQ

Frequently Asked Questions.

Ready to give your volunteers their evenings back?

See how BHOMY answers member questions, takes registrations and routes enquiries around the clock — without staffing an office.