No customer waits
in vain anymore.
Your AI phone assistant answers customer inquiries around the clock, checks availability, takes orders, and relieves your sales team — so selling happens on the shop floor.
The Problem
What costs retail every day
When you're on the shop floor, you can't answer the phone — and vice versa.
Missed customer calls
During customer consultations on the floor, calls go unanswered. Customers want to check availability, order — and don't call back.
40% of calls in retail go unanswered
Sales interruptions
Every phone call interrupts in-store consultation. Customers on the floor wait while staff is on the phone.
12–15 interruptions per day
Customers without answers
Opening hours, product availability, delivery times — simple questions that go unanswered because nobody picks up.
55% of calls concern standard questions
Staff shortages
Especially during peak times, there's not enough staff for both phone and shop floor. One channel always suffers.
30% less selling time due to phone
The Solution
What BHOMY does for.
The Solution
What BHOMY does for.
Availability checks
Customers ask about products — the assistant checks stored inventory and immediately provides availability and alternatives.
Reservations & orders
Reserve products, take special orders, schedule pickups — everything automatically captured and forwarded.
Opening hours & info
Holidays, special hours, directions, parking — all standard questions are answered immediately.
Parallel call handling
Black Friday, Christmas, clearance sales — no matter how many customers call at once, everyone gets through.
Document inquiries
Every customer inquiry is logged — product, quantity, contact details. Perfect for follow-up by your team.
Multilingual
The assistant communicates in over 35 languages — ideal for tourist areas and international audiences.
24/7 Availability
Customers get information and can reserve — even after closing, on Sundays, or holidays.
GDPR-compliant & secure
All customer data processed on German servers. Highest security standards for order data and contact information.
Customizable for your store
Assortment, opening hours, locations, promotions — everything individually configurable. For retailers of every size.
Immediately ready to use
No complex onboarding. Configured in minutes and immediately deployed for your customers.
Daily Routine
A day with BHOMY in your store
How your AI assistant works around the clock for you.
Before opening
A customer calls asking if a specific product is in stock. The assistant checks inventory and reserves it.
Rush on the floor
The sales team advises customers in store. 6 calls come in — all handled automatically, nobody waits.
Lunch break
With reduced staff, the assistant handles all phone calls. No call is lost.
After closing
A customer saw a product online and calls. The assistant confirms availability and notes the reservation.
SinceBHOMYisrunning,nobodyhastojumpbetweencustomersonthefloorandthephoneanymore.Ourstaffismorerelaxedandtelephonecustomersfinallygetanimmediateanswer.
FAQ
Frequently Asked Questions.
Continue in the docs
Concrete guides that pair with this topic..
- QuickstartBuild your first AI voice agent in under 10 minutes: create an account, configure the agent, connect a number, and run a test call.
- Inbound Call ConfigurationRoute inbound calls to your AI agent: greeting, business hours, voicemail fallback, and graceful error handling.
- FAQ ManagementMaintain FAQ entries from the dashboard: question, answer, synonyms, categories, and multi-language variants.
- Zapier & MakeConnect BHOMY to Zapier and Make: integrate 6,000+ apps — lead import, CRM sync, email follow-up, and Slack alerts.
Ready to answer every customer call?
Experience how BHOMY makes your retail store available around the clock — without additional staff.