No patient stuck
on hold anymore.
Your AI phone assistant takes calls around the clock, books appointments, answers routine questions, and relieves your practice team — so you can focus on treatment.
The Problem
What costs medical practices every day
Constantly ringing phone, annoyed patients, overwhelmed staff — a vicious cycle.
Busy signal instead of care
During peak hours, the phone rings non-stop. Patients end up on hold or hang up frustrated — and call the next doctor.
50% of calls in practices go unanswered
Staff at their limit
Medical assistants spend hours on the phone instead of patient care. Appointments, prescriptions, referrals — all at once.
4–5 hours/day phone time per assistant
Frustrated patients
Hours of dialing for a simple appointment. Patients switch practices because they can't get through by phone.
73% want digital appointment booking
High personnel costs
Additional receptionists just for phone handling are expensive — and still don't solve the problem completely.
€30–40,000 per assistant/year
The Solution
What BHOMY does for.
The Solution
What BHOMY does for.
Intelligent appointment booking
Appointments are booked directly in the practice system — sorted by doctor, specialty, and appointment type. Checkups, urgent care, or follow-ups.
Prescription & referral requests
Standard requests for repeat prescriptions and referrals are captured and prepared. The assistant just needs confirmation.
Parallel call handling
No more busy signals — the assistant handles any number of calls simultaneously. Every patient gets through immediately.
Triage & forwarding
Urgent cases are immediately identified and forwarded to the practice team. Routine inquiries are handled automatically.
Documentation
Every call is transcribed and structured — patient name, concern, urgency. Everything ready for the patient file.
Multilingual
The assistant automatically detects the patient's language and conducts the conversation in over 35 languages — barrier-free for all patients.
24/7 Availability
Patients can call anytime — even outside office hours. Book appointments, request prescriptions, get information.
GDPR-compliant & secure
All patient data is processed on German servers. Highest security standards for sensitive health data. DPA included.
Customizable for your practice
Office hours, doctors, specialties, appointment types — everything individually configurable. Suitable for solo and group practices.
Immediately ready to use
No weeks of onboarding. The assistant is configured in minutes and takes over phone handling.
Daily Routine
A day with BHOMY in your practice
How your AI assistant works around the clock for you.
Before office hours
A patient calls to book a checkup appointment. The assistant checks availability and enters the appointment directly.
Morning rush
12 calls simultaneously — appointment bookings, prescription requests, a sick note. All handled in parallel, no patient waits.
Lunch break
The practice team is on break. A patient calls about an urgent case — the assistant recognizes the urgency and notifies the doctor.
After office hours
A Turkish-speaking patient calls. The assistant switches language, captures the concern, and books an appointment for the next day.
SinceBHOMYtookoverourphonehandling,thedailypracticeroutinehascompletelychanged.Ourmedicalassistantscanfinallyfocusonpatientson-siteinsteadofspendinghoursonthephone.
FAQ
Frequently Asked Questions.
Standortspezifische Seiten für Arztpraxen
Regulatorische Details, KV/ÖGK/santésuisse-Realität und lokaler Patientenmix unterscheiden sich deutlich zwischen DACH-Städten. Dedizierte Seiten mit echter lokaler Differenzierung:
Continue in the docs
Concrete guides that pair with this topic..
- QuickstartBuild your first AI voice agent in under 10 minutes: create an account, configure the agent, connect a number, and run a test call.
- Appointment Booking SetupBook appointments inside the voice call: query Cal.com, Google, and Outlook calendars and reserve free slots automatically.
- FAQ ManagementMaintain FAQ entries from the dashboard: question, answer, synonyms, categories, and multi-language variants.
- Inbound Call ConfigurationRoute inbound calls to your AI agent: greeting, business hours, voicemail fallback, and graceful error handling.
Ready to relieve your practice phones?
Experience how BHOMY noticeably improves your daily practice — around the clock, without additional staff.