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Office Agent

AI virtual receptionist for
your office.

Your Office Agent answers every call in your company name, works out what the caller wants, forwards only the calls that matter to the right person and documents the rest as a clean summary — so the office is always staffed without anyone tied to the phone.

Office Agent — Office Agent — Office Agent — Office Agent — Office Agent — Office Agent — Office Agent — Office Agent — Office Agent — Office Agent —

Process

How it works.

01

Enter your company profile

Name, industry, business hours and contacts — the agent knows your company and greets every caller professionally in your name, so a one-person office or a busy practice sounds equally well-staffed.

02

Configure the forwarding rules

Define which calls are transferred straight through, which should leave a message and which are handled with stored information — your routing logic, applied consistently on every single call, day and night, without anyone having to remember it.

03

Set the priorities

VIP clients, emergencies, existing customers — store the contacts and criteria that matter, and the agent recognises them and acts on your rules instead of treating every call the same.

04

Set up notifications

Receive summaries by email, SMS or Slack — in real time after each call or as a single daily report — so the right person always knows who called and why, without checking voicemail.

05

Test the first call and go live

Call in and hear how professionally the Office Agent answers, filters and summarises. Point your number — or just your overflow — at BHOMY and it is staffing the line the same day.

Benefits

Everything your team needs.

Professional answering in your name

Every call is answered with your company name and a greeting you define — calm, consistent and confident — so callers always reach a professional line rather than a voicemail or a harried colleague mid-task.

Intelligent filtering and routing

The agent works out the concern, the urgency and the relevance of each call, forwards the ones that matter to the right person and documents the rest — so interruptions drop sharply and nothing important is missed. Cold sales calls are filtered out before they ever reach your desk.

A clean summary of every call

After each call you get a precise summary — who called, why, what was discussed and what they need next — so you can act on your own schedule instead of returning a pile of cryptic voicemails.

VIP and priority recognition

Store your important contacts and the agent recognises them automatically, putting a key client or an urgent matter straight through while routine calls are handled without ever disturbing you.

Answered in the caller's own language

International callers are greeted and looked after in their own language and the summary reaches you in English, so a language barrier never turns a good enquiry into a lost one.

Call statistics at a glance

See how many calls come in, which topics dominate and when the load is highest, so you can staff and plan around what is really happening on the phone rather than a rough guess.

Weusedtotakethirtyorfortycallsaday,halfofthemroutinequestionsthatbrokeuprealwork.NowtheOfficeAgentanswersinourname,filtersandsummarises,andonlythecallsthatneedapersonreachus.Wegetbackatleasttwohoursaday,thecoldsalescallsneverinterruptus,andclientsstillfeellookedafter.
O

Office Manager (anonymised)

Office management, Professional services firm, EU

85%
Calls handled without a person (avg)
2h
Hours of work saved per day (avg)
100%
Calls documented
24/7
Availability

Trust

Security without compromise.

EU servers

All call data is processed and stored exclusively on EU servers.

GDPR compliant

Full GDPR compliance with a signed data processing agreement.

EU AI Act aligned

Transparent AI use in line with the requirements of the EU AI Act.

Integrations

Microsoft Teams
Slack
Google Workspace
Outlook
HubSpot
Zapier

FAQ

Frequently Asked Questions.

Your office, always staffed.

See how the Office Agent answers in your name, filters the calls that matter and summarises the rest — professionally and around the clock, in every language your callers use.