AI phone assistant for
your car dealership.
Your AI phone assistant answers every call, books test drives straight into the diary, qualifies sales enquiries into your CRM and books service appointments — while your team stays on the showroom floor closing deals.
The Problem
Where dealerships lose buyers between the showroom floor and the phone
A salesperson cannot close a deal in front of them and answer a hot lead on the phone at the same time.
Hot leads lost during a showroom deal
While a salesperson is with a walk-in, the phone rings unanswered. A prospect ready to enquire about a car does not wait — they buy from the dealer who picks up first.
~35% of dealership calls go unanswered
Reception cannot sell and switchboard at once
The front desk juggles walk-ins, the phone and service coordination. Sales calls wait on hold, and a buyer left waiting quietly cools off and moves on.
3–4 hours/day on the phone at the desk
Slow call-backs lose the sale
Promised call-backs get forgotten in a busy showroom. A buyer waiting days for availability or finance answers has already visited two other dealers in the meantime.
Buyers expect an answer in an hour, not a day
The after-hours online enquiry goes cold
Most car research happens in the evenings and at weekends. A caller from an online listing after closing reaches voicemail and simply scrolls on to the next listing.
Most vehicle research happens outside opening hours
The Solution
Test drives, lead qualification.
The Solution
Test drives, lead qualification.
Test drives booked into the sales diary
Prospects book a test drive with the preferred vehicle, time and salesperson, written straight into the diary and CRM — confirmed on the call, not left as a tag for someone to action later.
Sales enquiries qualified
Make, model, budget, finance or cash and any trade-in are captured and prepared for the salesperson, so the first human conversation starts with an already-qualified buyer.
Sales to sales, service to service
Sales prospects are routed to sales, service enquiries to the workshop and VIPs flagged for immediate notification — no misrouted call sitting in the wrong queue while the buyer waits.
Service appointments booked too
Inspection, MOT or service and seasonal tyre changes are captured and booked into the service schedule, so the aftersales phone is covered just as well as the sales line.
Every call captured as a CRM lead
Contact details, the vehicle of interest and the urgency are logged as a structured lead in your CRM or DMS — nothing lost between the phone ringing and the follow-up.
Every line answered at the weekend peak
When Saturday brings a wall of calls at once, every prospect is answered in parallel — no engaged tone for a ready-to-buy customer.
Open when buyers actually call
Calls are answered in the evenings and at weekends, so the after-hours online enquiry becomes a booked test drive instead of a voicemail nobody returns until Monday.
Built for customer and finance data
Calls, transcripts and customer details are processed exclusively on EU servers, GDPR-compliant, with a signed Data Processing Agreement and a retention period you control for personal and finance-enquiry data.
Configured to your dealership
Brands, stock, opening hours, salespeople and routing rules are all yours to set — it fits a single rooftop just as well as a multi-brand group.
More test drives, more leads in the CRM
Every answered call is a qualified lead and a chance to book a test drive — so the showroom diary fills instead of the voicemail box.
Which bhomy modules
The right bhomy modules.
Test-drive enquiries and listing call-backs decide sales — two bhomy modules handle inbound and qualification.
Daily Routine
From the early test-drive call to the after-hours listing enquiry
What really happens to the dealership phone across a single working day.
A test drive before the doors open
A prospect calls about a specific model. The assistant checks availability and books a 14:00 test drive with the right salesperson — captured before the showroom has even opened.
Showroom full, five calls waiting
While the team is with walk-ins, the assistant qualifies a finance enquiry, books a test drive and routes a service call — all in parallel, none sent to voicemail.
A service appointment booked
A regular customer calls about an inspection. The assistant books it into the service schedule and notes the MOT due date, covering aftersales without pulling a salesperson off the floor.
An after-hours online enquiry
A buyer who saw a listing online calls after closing. The assistant captures the interest and contact details and books a consultation for the morning — the lead is in the CRM by the time the team arrives.
Westoppedlosinghotleadswhiletheteamwasonthefloor.Testdrivesarebookedstraightintothediary,everycallerlandsintheCRMalreadyqualified,andtheSaturdayrushnolongergoestovoicemail.Theafter-hourslistingenquiriesalonehaveaddedrealtestdrives.
FAQ
Frequently Asked Questions.
Continue in the docs
Concrete guides that pair with this topic..
- QuickstartBuild your first AI voice agent in under 10 minutes: create an account, configure the agent, connect a number, and run a test call.
- Inbound Call ConfigurationRoute inbound calls to your AI agent: greeting, business hours, voicemail fallback, and graceful error handling.
- CRM IntegrationCRM integrations with HubSpot, Salesforce, and Pipedrive: sync call, contact, and note records after every conversation.
- Voice Selection & CustomizationPick the right AI voice: natural voices per language, gender, age, and pace — with live preview inside the dashboard.
Ready to turn every call into a test drive?
See how BHOMY books test drives, qualifies leads into your CRM and covers service calls around the clock — without adding desk staff.