Customer service that
scales with you.
Your AI phone assistant scales with your business: customer service, sales hotline, switchboard — professional, 24/7, and in over 35 languages.
The Problem
What costs businesses every day
Growing pains on the phone — more customers, same staff.
Scaling problem
More customers, more calls — but the team doesn't grow with it. Service quality drops, customers complain.
35% of businesses can't handle call volume
Long wait times
Customers hang in hold queues. Every minute costs satisfaction and potential revenue.
2.5 minutes average wait time
Inconsistent service
Every employee answers differently. Quality fluctuations, missing information, conflicting promises.
40% fluctuation in service quality
High personnel costs
A call center team is expensive — salaries, training, turnover, sick leave. Still only limited capacity.
€35,000–45,000 per agent/year
The Solution
What BHOMY does for.
The Solution
What BHOMY does for.
Intelligent switchboard
Calls are understood and routed to the right department — sales, support, accounting, HR. No more misdirects.
First-level support
Standard inquiries are answered automatically. FAQ, order status, opening hours — only complex cases go to staff.
Appointment coordination
Sales appointments, service appointments, callbacks — everything coordinated and entered in your system.
Unlimited scaling
10 calls or 10,000 simultaneously — the assistant scales in real time. No bottlenecks, no hold queues.
Analytics & reporting
Call volume, top concerns, peak times, customer satisfaction — data-driven insights for your management.
Over 35 languages
International customers served in their native language — important for globally operating businesses.
24/7 Availability
Customers reach you anytime — day, night, holidays. Consistent service without shift models.
GDPR-compliant & secure
German servers, BSI standards, DPA included. Enterprise security for your business and customer data.
Individually configurable
Departments, products, processes, escalation levels — everything tailored to your business.
Consistent quality
Every call is handled equally professionally. No Monday morning effect, no quality fluctuations.
Daily Routine
A day with BHOMY in your business
How your AI assistant works around the clock for you.
No early shift needed
International customers call. The assistant handles everything — in the customer's language, before your team starts.
Peak load
50 calls simultaneously. The assistant scales automatically — no call waits, no busy signals.
Sales & support
Sales prospects are qualified and forwarded to sales. Support cases are handled automatically or escalated.
Night service
An existing customer has an urgent issue. The assistant recognizes the urgency and escalates to the on-call service.
BHOMYhasreducedourcustomerservicecostsby40percentwhilecustomersatisfactionhasincreased.TheAIhandles80percentofstandardinquiriesindependentlyandourteamcanfocusoncomplexcases.
FAQ
Frequently Asked Questions.
Ready to scale your customer service?
Experience how BHOMY takes your business service to the next level — 24/7, consistent, scalable.