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Answering Agent

Capture messages.
Understand them.

Your Answering Agent conducts a real conversation instead of just recording. It asks follow-up questions, captures all relevant information, and sends you a structured summary — no beep, no guessing.

Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent — Answering Agent —

Process

How it works.

01

Personalize greeting

Define a professional greeting that fits your business — friendly, clear, immediately trustworthy.

02

Configure follow-up questions

What information matters? Name, phone number, concern, urgency — the agent asks specifically.

03

Choose notification channels

Email, SMS, Slack, WhatsApp — you decide how and where summaries are sent.

04

Set emergency rules

For urgent matters, the agent can immediately send a notification or forward directly to an emergency number.

05

Start test call

Leave a test message and verify that capture, summary, and notification all work correctly.

Benefits

Everything your team needs.

Real conversation, not a beep

Not a classic voicemail. The agent conducts a natural conversation, asks follow-up questions, and understands the concern.

Structured summaries

After every call you receive name, number, concern, urgency, and context — precisely prepared, immediately actionable.

Instant notification

For urgent matters, you're informed in real time — via push, SMS, or call to your backup number.

No call is lost

Every call is captured and documented — even at night, on weekends, or during a meeting.

Over 35 languages

Captures messages in the caller's language and translates the summary into your preferred language on request.

Call history & trends

View all past messages in the dashboard — filter by date, urgency, or topic.

Ouroldansweringmachinewasadisaster.Halfthemessageswereunintelligible,numbersweremissing,concernswereunclear.WiththeBHOMYAnsweringAgent,wenowgetstructuredsummarieswitheverythingweneed.
T

Thomas Fiedler

Managing Director, Fiedler Craft GmbH

100%
Calls documented
99%
Contact data captured
45%
Faster callbacks
24/7
Availability

Trust

Security without compromise.

Servers in Germany

Messages and call data are processed exclusively on German servers.

GDPR compliant

Full GDPR compliance with data processing agreement and deletion concept.

EU AI Act compliant

Transparent AI usage in accordance with EU AI Act requirements.

Integrations

WhatsApp
Slack
Email
Microsoft Teams
Zapier
Webhook

FAQ

Frequently Asked Questions.

Never miss a message again.

Experience an Answering Agent that understands, asks, and summarizes — intelligently and around the clock.

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