"We were missing 20-30 calls daily because everyone was on the job site. Now the AI answers every call and we have 30% more jobs." – This is how Thomas M., owner of an electrical company in Munich, describes his experience with an AI phone assistant.
Elektro Schmidt GmbH (name changed) is a family-run electrical company in Munich with 8 employees. Specialized in photovoltaic systems, smart home, and traditional electrical installation.
This case study is based on a real bhomy implementation. The company name and identifying details have been changed to protect the customer; all figures (calls, conversion, revenue) are unchanged and verifiable (as of March 2026). The ROI calculation uses today's Pro price.
The Problem: Missed Calls, Lost Jobs
Like many trade businesses, Elektro Schmidt struggled with a classic problem: Employees are on job sites during the day, no one can answer the phone. Potential customers only reach voicemail – and then call the competitor.
The Solution: AI Phone Assistant with Appointment Booking
After researching various options, Thomas chose an AI phone assistant from bhomy. Implementation took less than a day.
Setup in 3 Steps
From sign-up to the first automatically booked appointment took only 4 hours.
What the AI Now Handles
The Results After 3 Months
The numbers speak for themselves. But Thomas emphasizes that the biggest gain is something else:
My employees can now fully focus on their work. No more constant phone ringing on the job site. And yet we don't miss a single job anymore.
Detailed Results
ROI Calculation: The Hard Numbers
Thomas calculated precisely whether the investment is worth it:
Even if only 2 additional jobs per month come through the AI, the ROI at today's Pro price would still be around 1,900%. The investment pays off from the first additional job.
Learnings and Tips for Trade Businesses
Frequently Asked Questions from Trade Businesses
Never Miss Another Call as a Trade Business?
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