A dental practice receives up to 80 calls per day — from acute-pain patients who need an appointment today, recall requests for professional cleaning, and reminders for crown follow-ups. During chairside treatment most of these calls go unanswered. An AI phone assistant for dental appointment booking takes over the phone around the clock, distinguishes pain calls from routine ones, matches open slots in dental practice software such as Dentrix, Open Dental or Carestream, and reserves the right slot type (pain, check-up, hygiene, cosmetic).
How it works in practice
Business case
An average dental practice with two dentists handles around 1,500 calls per month, 22 percent of which go unanswered. If only 50 percent of those missed calls are converted into confirmed appointments (hygiene at 110 €, check-up at 60 €, pain visit at 180 €), additional monthly revenue ranges from 12,000 to 16,000 €. With a bhomy Pro plan at 279 € per month on annual billing the assistant pays for itself within a week and frees the dental assistants at the front desk.
bhomy runs its web interfaces, data storage and real-time communication in Frankfurt am Main and incorporates a Data Processing Agreement (DPA) on conclusion of the contract. Call audio is not stored at all; only a transcript is kept, and it is deleted automatically after 30 days. Language models are obtained through an inference broker; the providers, some of them based in the USA, are disclosed in the DPA.
Frequently asked questions
Book a demo for dental practices
See in 20 minutes how bhomy handles appointment booking in your dental practice.
Book demo now