Electricians, plumbers, locksmiths, carpenters and painters lose between 25 and 40 percent of all incoming calls across the industry — usually because the team is on a job, holding power tools, talking to a customer on site or already finished at 5pm. Every missed call is potentially a lost job worth 150 € to several thousand euros. An AI phone assistant for tradesmen call answering picks up the phone 24/7, separates emergencies (water leak, heating failure, power outage, lockout) from routine enquiries, captures structured address, trade, problem type and availability, and pushes the job straight into dispatch tools such as Tradify, Jobber, ServiceM8 or simPRO.
How it works in practice
Business case
A 5-engineer trades business receives around 600 calls per month, up to 30 percent of which are missed on site. If only 50 percent of those missed calls are converted into jobs by the AI assistant (average job value 280 €), additional revenue is roughly 25,000 € per month — and emergency call-out rates are typically 50-100 percent higher than day rates, further increasing ROI. At a bhomy Pro plan of 279 € per month on annual billing the assistant pays for itself on the first working day.
bhomy runs its web interfaces, data storage and real-time communication in Frankfurt am Main and incorporates a Data Processing Agreement (DPA) on conclusion of the contract. Call audio is not stored at all; only a transcript is kept, and it is deleted automatically after 30 days. Language models are obtained through an inference broker; the providers, some of them based in the USA, are disclosed in the DPA.
Frequently asked questions
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